FrogBox Privacy Policy
FrogBox, at Suite 5, Level 1/678 Victoria St, Richmond VIC 3121, Australia. (‘We’ or ‘Us’; FrogBox) are a data processor on behalf of Data Controllers, for the purpose of the General Data Protection Regulation GDPR (in countries where applicable) and we are responsible for the processing of your personal information as noted blow. Data Controllers include sport entities that you are member in, e.g. your club, association, state or national sporting body. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or register on our site “The Site”.
Personal Information We Collect
Visiting the Site
When you visit The Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse The Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We will treat this information as personal information.
Registering your details on The Site
Additionally, we collect and store your personal information such as full name, phone number, age, sex, email and residential address using the following channels:
- Provided by you through member registration on our Site;
- Provided to the Site by your club, association, state or national sporting body.
We will treat this information as personal information Please note that we do not store your credit card information.
Cookies
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Types of Cookies
Cookies we use in the Site generally fall into the following categories:
- Essential cookies, these are cookies originate from our Site:
- Session cookies are automatically deleted at the end of each browsing session, typically when the web browser is closed
- Persistent cookies remain until the expiry date and time set by the web server. They can be manually deleted by the user
Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The Site cannot function properly without these cookies.
- 3rd party cookies originate from a domain that is different to the Site visited. FrogBox uses only 3rd party cookies by Google.
- The Data Controller may decide to place extra 3rd party cookies on the site. FrogBox encourages our users to review the cookie policies of such sites before engaging in any activity with them.
We will treat this information as personal information.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser
Log files
Log files gather information and track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
We will treat this information as personal information.
personal identifiers
Log files gather information and track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
We will treat this information as personal information.
Using and Disclosing Your Personal Information
We, or our affiliates use the personal information you provide for the following purposes:
- Register your player details;
- Record and publish scores and game footage;
- To maintain a database of current and past players;
Your club, association, state or national sporting body or organisation must gain your consent before collecting this information.
Additionally, we use the information within log files to help us screen for potential risk and breaches (in particular, IP addresses), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Advertising on the Site
The Data Controller may decide to place advertisement on the site. Please note that these advertisements are not controlled or managed by FrogBox.
When the Site contains links to a variety of advertising and third-party website sources, FrogBox has no control over the content or privacy policy practices of such sites and encourage our users to review the privacy policies of such sites before engaging in any activity with them.
Disclosing and Sharing your personal information
We may, without notifying you disclosing your information with the following party:
- With your registered, club, association, state or national sporting body.
- With legal authorities for any criminal investigation to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:
www.google.com/intl/en/policies/privacy/.
Using Your Personal Information For Social Communications
We do not use your data for any social communications or events. However, Club, association, state or national sporting body that you belong to, may use your data to provide you with information we believe may be of interest to you such as end of year celebration and special club events.
Storing and Disposing Your Personal Information
Your data is stored and protected in accordance with industry better practices in our state-of-the-art hosted Data Centres. Our security practices and processes to store and handle this data is regularly reviewed by independent third-party security firms and optimised in accordance with their recommendations.
EU/UK PLATFORMS
Your personal information stored in our data centre in the Republic of Ireland and a standby facility located in Australia. Backup data is held securely by a cloud provider located in Republic of Ireland. We may access some of your data by our development team located in Australia.
We may to transfer your data to other suppliers who are based outside of the EU zone.
REST OF THE WORLD
Your personal information stored in our data centre in the Republic of Ireland and a standby facility located in Australia. Backup data is held securely by a cloud provider located in Republic of Ireland. We may access some of your data by our development team located in Australia.
We may to transfer your data to other suppliers who are based outside of the EU zone.
Google User Data
Google Sign In
Some of our sites utilise Google Sign In. We do not obtain, share or store any personal or sensitive information from Google.
YouTube Integrations
Where customers authorise us to do so via a Google consent screen, we will use Google data to manage YouTube live streams and videos on the customer's YouTube channel for events that the customer schedules via our services. We do not obtain, share or store any personal or sensitive information from Google.
Data Retention
When you register your information through the site, we will keep your Information for our records as follow:
- Until you request us to delete this information.
- If the club, association, state or national sporting body requests us to delete this information.
- As required by our legal and regulatory requirements.
If data cannot be deleted due to integrity of past records (for example historical competition data) then personal data will be anonymised.
Your Rights
If you are a European resident, you have the right to access your personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with your club, association, state or national sporting body, or otherwise to pursue our legitimate business interests listed above.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If you continue to access or use our services after notified changes have come into effect, you will have agreed to the revised policy.
Contact Us
For any information about our privacy practices, if you have questions, requests, or complaints, please contact our Data Protection Officer by using the contact details provided below:
E-mail:
privacy@frogbox.liveDefinitions
Data Controllers: A Data Controller is the legal entity, person or other body that hold and stores customer information and it is the legal entity responsible for the security of that data. This includes where applicable, club, association, state or national sporting body.
Data Processors: A Data processor is FrogBox who process the data in accordance with the requirements set by the Data controller.
Consent means freely given, specific, informed and unambiguous indication of the data subject’s approval by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing (and storing) of personal data relating to him or her. It is the duty of Data processor to collect consent from Data subject before storing the data in the System.
Last updated 15/03/2024
